Central Garden and Pet Company and its subsidiaries, divisions, and affiliates (collectively, “Central”) are committed to providing accessible websites, applications, online services and similar interactive services (each a “Website”) to all visitors, including people with disabilities. Central has established this Website Accessibility Statement to further ensure we provide goods, services, information and a retail experience to all of our customers in a manner consistent with this core value. Central has a third-party digital accessibility partner to assist Central in adopting and implementing procedures in support of the World Wide Web Consortium’s Web Content Accessibility Guidelines (“WCAG”) 2.1 Level AA (“WCAG 2.1 AA”), as its web accessibility standard for its Websites. Central continues to make WCAG conformance of its Websites a key focus of its software development and design efforts.
Central conducts periodic Website accessibility audits to ensure continued accessibility for its Websites in conformance with WCAG 2.1 AA. In a dynamic, ever-changing technology environment, Central understands the importance of continually testing its digital properties to ensure consistent experiences are delivered. Central tests and confirms the accessibility of each Website in advance of an initial launch, if applicable, and on a periodic basis thereafter to monitor and test for conformity to WCAG 2.1 AA and other accessibility guidelines. Central uses manual, functional and technical methods to conduct the evaluations, which includes user testing by people with disabilities, to enhance the digital customer experience for people of all abilities. Central provides regular training and education to employees who are central to its Website software and design development on current Website accessibility guidelines and principles. Please note that our Websites may link to, or interface with, third-party sites that we do not control and which are not affiliated directly with Central. These third-party vendors may not have undertaken the same efforts that Central has to comply with the WCAG standards. As such, Central does not make representations regarding the accessibility and compliance with the ADA (or other applicable laws) of third-party sites. In addition, third-party vendors provide some content, plugins and widgets on our Websites. While we ask those third-party vendors to ensure accessibility, we cannot ensure their conformance, but commit to continuously working with them to ensure updates are made consistently to improve the customer experience for all.
Contacting Central with Accessibility Questions or Comments
Despite our efforts to make site browsing accessible for people with disabilities, some pages may yet to be accessible, or the appropriate technological solution has not yet been found. It is possible that some pages or sections on this website have human mistakes, for a variety of reasons. We are dedicated to keep improving the accessibility features and interface of our product.
Please send any specific questions or concerns if you encounter accessibility barriers on the website by emailing AccessibilityFeedback@central.com or calling 800-848-8915.